CARE INSTRUCTIONS

Need help for care instructions?, we've got you covered. We make the steps help you do that, Please check the video if you want to get better understanding. If you need more help, contact us by email.

How to clean a rug?

  • For liquids, just wipe them away with a towel.
  • For stains, blot them immediately with a wet towel or a sponge.
  • Spray the area with a spot cleaner and continue to blot with a towel.
  • If spot cleaning doesn't fully resolve the issue, we recommend machine washing the rug.
  • Put your rug in the washing machine with the design facing outward.
  • Add a mild, non-bleach detergent. Do not use fabric softener.
  • Use cold water and your washer’s delicate cycle.
  • Put your rug in the dryer with the design facing outward. Set your dryer to the low heat. (Alternatively, hang dry.)

How to vacuum a rug?

  • Use low suction/low power and high pile height settings.
  • Turn off the beater bar.(Disable/remove the brush)
  • Press the corners to prevent the rug get sucked in.
  • Avoid vacuuming the sewn edges.
  • If there are loose thread ends, not pull strings, clip edges with a scissor.
  • If you want to use a robot vacuum, please avoid vacuum the edges and corners of your rug.
  • We also recommend periodically vacuuming or sweeping under your rug.

Machine Washer Compatibility

Today, every washer comes with a load capacity recommendation. Use the chart below to find out if your rug fits your washing machine.

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